Last Revised: November 22nd, 2022
Subject to the terms and conditions set forth below, members of Alpha University Rewards will earn points in connection with the completion of qualifying courses, curriculum, and surveys on Alpha University. These Terms govern membership in Alpha University Rewards.
I. MEMBERSHIP
1. Free Membership.
No purchase is necessary to obtain membership in the Alpha University Rewards program (“Alpha University Rewards” or the “Program“) and get an Alpha University Rewards account.
2. Eligibility.
You must be age 16 years or older and a resident of the United States to be eligible for membership. Membership in the Program is limited to individuals only and is limited to one account per individual. Persons under the age of 18 (“Minors”) must obtain their parents’ or legal guardians’ consent prior to participation. By registering for an Alpha University Rewards account, you agree (or, if you are a Minor, your parent or legal guardian agrees) to be bound by these terms and conditions. To enroll in the Program, you must provide your first name, last name, mailing address, and phone number. The Program is void where prohibited by law. A person may not be a member of more than one Alpha University customer rewards Program. Members are entitled to only one Member Account.
3. Opening an Account.
Online – You may apply to become a member of the Program by visiting alphacomm.branditpod.com (the “Website” or “Online) In order to apply on the Website, you must first be a registered user of Alphacomm University and have a user name and password.
4. Membership Account.
Each Alpha University Rewards member (“Member“) will receive an Alpha University Rewards account that is unique to such Member (“Account“). Accounts are issued online at the time the user enrolls in the Program. To ensure proper handling of Member Accounts, lost or stolen accounts must be reported to an Alpha University support representative by contacting Alpha University Support at alphauniversity@alphacomm.com. The Account remains the property of Alpha University and must be surrendered upon request. No credit or cash will be given for unused points. Program account numbers are not transferable and are not for sale, resale or barter. Alpha University Rewards is not responsible for use of a Member’s account or redemption of a Member’s points in the event the Member’s account is stolen and the account is used or the points are redeemed prior to the Member informing Alpha University that the Member’s account has been stolen.
5. Member Information (including Personal Information) and Privacy Policy.
Members must keep their Member Account information up-to-date by visiting the Website. Registered users of the Website must provide their individual username when logging on the Website, which will allow the Member to update their personal profile. As a registered user of the Website and have inputted your Member username, the “My Account” link will allow maintenance of Program associated information. The information you provide as a member of the Program will be handled according to Alphacomm’s privacy policy. To learn more about Alphacomm’s Privacy Policy, please visit alphacomm.com or contact our support team at support@alphacomm.com.
6. Online Account Maintenance.
Once you are a registered user of the Website, you may view a summary of your Account on the Website. After logging onto the Website, simply click on the “My Account” link in the header of the Website homepage and change any information on your account. You may also view your Alpha University Rewards redeemed points balance and transaction history on the Website by logging in and clicking on the “Account Dashboard” link in the profile navigation.
7. Member Cancellation.
You may cancel your Alpha University Rewards membership at any time. Upon cancellation, any unused points accrued in your account will be forfeited and cannot be redeemed.
II. EARNING POINTS
1. General.
Members can earn Alpha University Rewards points on all courses, curriculums, and course bundles on Alpha University. For all point redemptions, you must be a registered user of Alpha University and have linked your Account username with your Alpha University Reward’s Online account to get points for Online rewards. You must be signed into this account to receive any points.
2. Earning Rate.
Alpha University Rewards Member Points. Members earn one hundred (100) points for every one course they complete (i) qualifying courses or surveys on Alpha University. Points are in exact increments. For example, if you complete 1 course, you will receive 100 points. Calculation is as follows: 1 (course) x 100 point per course = 100 points, which is 100 points exactly.
3. Timing of the Addition of Points to Accounts.
Alpha University Rewards Member Points.
Online Purchases. Alpha University Rewards Member Points, earned on Alpha University for qualifying courses or surveys will be credited upon completion of the course or survey and logging in to Alpha University Rewards. The timing for issuing points is subject to change.
4. Bonus Point Promotions.
From time to time, Alpha University may run certain bonus point promotions. Under bonus point promotions, Members can earn additional or “bonus points” in connection with the completion of specific courses or surveys or in connection with specific days where a Member earns a set amount of bonus points for completing courses or surveys that day. When bonus points promotions are offered to a Member, the Member will earn bonus points on each course or survey, as specified in the offer. Bonus point promotions are subject to the terms and conditions of the offer and may be offered at any time in Alphacomm’s sole discretion. Bonus point offers cannot be combined with any other offer. You may also earn additional points on non-course related activities in accordance with the terms published by Alphacomm. From time to time, Alphacomm may offer you the chance to win various prizes, including points. There is NO PURCHASE NECESSARY TO PLAY OR TO WIN. Rules and restrictions will apply to such promotions.
III. REDEEMING POINTS
1.General.
Points earned by a Member may be redeemed for products Online at Alpha University Rewards, provided a Member is using a minimum of 100 points.
- Points towards Products:Each products point value is displayed Online at Alpha University Rewards. Members must have the minimum number of points displayed to redeem that product. Points will accumulate based on the following scale:
- 1 course/survey = 100 points
- 5 courses/surveys = 500 points
- 10 courses/surveys = 1000 points
- 15 courses/surveys = 1,500 points
- 20 courses/surveys = 2,000 points
- 50 courses/surveys = 5,000 points
- 100 courses/surveys = 10,000 points
Member cannot use their points in combination with any other payment method to reduce the price of a qualifying product and/or qualifying service.
Redemption of points Online towards purchases of products is subject to product availability.
3. Gift cards.
Points can be used towards the redemption of gift cards. Select gift cards are displayed Online at Alpha University Rewards.
- Returns.
All purchases made Online at Alpha University Rewards using points are not eligible for return or exchange unless otherwise approved by an Alpha University Customer Support representative. If you feel your order was produced incorrectly, please email us at alphauniversity@alphacomm.com within 15 days of the delivery date. Please do not return products without a return authorization, as they cannot be accepted. If it is determined there is a material or manufacturing defect with your order within 15 business days of package receipt, we will issue a returned goods authorization number, accept your return and repay your shipping costs. All claims for shortages, loss or non-delivery must be made within 15 business days from the date of delivery. Claims for damages in transit must be made with the individual carrier when you receive the shipment, so please save all shipping cartons for inspection. Items redeemed during Special Sales Promotions, as well as Special holiday and time-sensitive products or kits are not eligible for return unless the product is defective, delivery was late, or incorrect items shipped. In the event Alphacomm authorizes a return or exchange, Alphacomm reserves the right to inspect all return and exchange for approval. Alphacomm reserves the right to deny any returns or exchanges for a product that was damaged as the result of accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature.
4. Exclusions.
Points accumulated on different Accounts of different Members may not be combined or aggregated to make purchases of products and services or for any other reason.
5. Points Expiration.
ALL POINTS EXPIRE AT THE END OF THE CALENDAR YEAR FOLLOWING THE TWELVE (12) MONTH ANNIVERSARY OF THE DATE THE USER LAST LOGGED IN. Calendar end dates are December 31 2023, December 31, 2024, December 31 2025, and December 31 2026. For example, if a user has not logged in since November 18, 2022 points will expire on December 31, 2023.
IV. GENERAL
By joining the Alpha University Rewards Program, you agree to be bound by the terms and conditions set forth in these Program rules. Alphacomm reserves the right to cancel, modify, or restrict Alpha University Rewards or any aspect of the Program, including, without limitation, the point conversion ratio and the point expiration policy at any time. Any changes can be made without advance notice. Alphacomm may make these changes even though such changes may affect the Member’s ability to use points already accumulated. You are responsible for remaining knowledgeable about the Program Terms and Conditions. A Member’s points balance, as reflected in Alpha University Reward’s records, shall be deemed correct. Alphacomm reserves the right to determine the amount of points in any Member’s account based on Alpha University Reward’s internal records related to such Member’s account. In the event of an inconsistency between the amount accrued in a Member’s account as stated on any Member’s Alpha University account and Alpha University Reward’s internal records, Alpha University Reward’s internal records will control. Alphacomm assumes no responsibility for errors caused by incorrect Member information. The sale of points is prohibited and may result in the confiscation or cancellation of your points as well as suspension or termination of your membership, which in each case shall be final and conclusive. Alphacomm may revoke any Member’s membership in Alpha University Rewards at any time if such Member engages in abuse of the Program or fails to follow the terms and conditions of the Program. Fraud or abuse relating to the accrual of points or redemption of rewards may result in revocation of membership in the Program and may affect a Member’s eligibility for participation in any other Alphacomm program. Alpha University Reward’s points are non-transferable and cannot be redeemed for cash. The interpretation and application of the Program’s Terms and Conditions are at the sole discretion and determination of Alphacomm.
The redemption of Points for rewards or claiming prizes won through Alpha University Rewards Program-sponsored sweepstakes, contests or other promotional programming may have tax consequences in certain instances. Alphacomm encourages Members to speak with their tax advisors prior to participating in the Alpha University Rewards Program and redeeming any Points to prevent any undesired results. Should there be any tax liability for the accumulation of Points or the receipt of a Reward, or expenses for the use and enjoyment of any rewards, or claiming prizes won through Alpha University Rewards Program-sponsored sweepstakes, contests or other promotional programming, or for any other reason, such taxes and/or expenses are the sole responsibility of the Member. Where appropriate, IRS 1099 reports may be issued by Alphacomm or its Alpha University Rewards Program agents to a Member redeeming in excess of the minimum guideline for receipt of Reward consideration (currently $600.00 in an annual period). Members agree to cooperate and timely provide their social security or other tax-related identifying information upon request by Alphacomm, relating to Alphacomm’s reporting obligations.
For information regarding Alphacomm or other questions, click on Contact Us or email Customer Support at alphauniveristy@alphacomm.com
